Driving Human-Centered Innovation at Scale

Digital Product Manager, Mobile App
College of American Pathologists | 2021–Present

I lead the transformation of a mission-critical mobile app in a traditionally waterfall organization, introducing modern product management, design thinking, and agile practices enterprise-wide.

• Shifted delivery from output-focused to insight-driven, embedding continuous user research and experimentation

• Increased mobile app engagement by 84% through user-centered strategy and experience improvements

• Partnered with users to co-create features, validate assumptions early, reduce risk, and shorten time to market

• Defined and evolved product vision and roadmaps grounded in user feedback, business priorities, and technical feasibility

• Led a cross-functional team of engineers, designers, researchers, architects, and stakeholders

• Aligned senior leaders, vendors, and subject matter experts around a shared product strategy that balanced user needs with business outcomes

Designing for Impact in Client & Agency Environments

Web Designer
CU Solutions Group | 2018–2021

Designed and delivered mobile-first, accessible digital experiences for a wide range of clients while advising leadership on forward-looking design and technology decisions.

• Created UX wireframes and visual designs informed by analytics, SEO, and usability best practices

• Championed responsive, ADA-compliant design across projects

• Helped teams and risk-averse clients adopt more interactive, modern approaches

• Acted as a translator between technical and non-technical stakeholders to move work forward

Building and Leading Creative Teams

Web Designer & Front-End Developer
Media Made Great | 2015–2018

Worked at the intersection of design, development, and leadership in a fast-paced agency environment.

• Led a team of designers, managing workload, mentoring, and quality

• Delivered end-to-end digital experiences—from wireframes to front-end implementation

• Balanced client goals, timelines, and technical constraints to ship high-quality work efficiently

• Designed and developed websites, HTML5 ads, apps, and marketing collateral

Early Career: Foundation in UX, Front-End, and Digital Design

2010–2015

Built a strong technical and design foundation across media, publishing, cultural institutions, and agency settings.

• Tribune Publishing – Digital advertising, landing pages, and email campaigns

• George Street Photo & Video – UX design, front-end development, user testing, and CMS work

• The Field Museum – Interactive exhibits, responsive websites, and digital storytelling

• Circle Imagine – Graphic design for print, web, and digital applications